Due to the limited availability of our first release, we are unfortunately unable to offer any returns, exchange or refunds at this time. Please check our size chart and read descriptions thoroughly prior to ordering, and if you are still unsure, please reach out to us via email hello@ohmystyle.com.au and we will be more than happy to assist.
In the unlikely event your item is defective or damaged on arrival, please contact us within 5 days of receiving your item and we will do our best to rectify the situation. All items are checked and cross checked before packing.
We do not accept returns resulting from a change of mind or sale items.
Standard flat rate shipping $12
We post Australia wide via Australia Post. Once your order is processed, you will receive a confirmation email with tracking information. Shipping notifications will be sent via email or SMS to your preferred contact number (via Aus Post).
Please allow up to 10 working days for delivery as Australia Post has recently changed their domestic delivery timeframes. If you have any concerns over the status of your parcel, please contact us.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Please double-check your shipping information to ensure a smooth delivery process.
The purchase of our digital products, including PDF downloads are subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.
All purchases of digital products, pdf downloads, resource material, and online content are made through Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.
Since your purchase is a digital product, it is deemed “used” after download or opening, and are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.
Oh My Style reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.
If you do not receive the digital product link upon purchasing, you can contact hello@ohmystyle.com with your order ID and we will gladly assist.
If you have any questions or need further assistance, please don’t hesitate to contact us at hello@ohmystyle.com.au
Thank you for shopping with us!
